Beginning in 2024, group health plans and carriers will be required to include all covered items and services in their self-service internet-based price comparison tool, as required under the Transparency in Coverage (TIC) Final Rules.

As background, plans must provide participants and beneficiaries with out-of-pocket cost estimates via a user-friendly online self-service tool (and by paper upon request). The intent of this requirement is to provide individuals with real-time cost-sharing information to support making informed health care decisions. Implemented in two phases, the first phase of the price comparison tool required the first 500 items and services (as defined by the DOL) to be published in the tool effective for plan years beginning on or after January 1, 2023, and the second phase will require all other services covered by the plan to be included in the tool effective for plan years beginning on or after January 1, 2024.

Employer Action

Practically speaking, most employers are relying on their carriers and/or third-party administrators (TPAs) to comply with this requirement. That said, employers should consider the following action based on their plan’s funding type:

  • Fully Insured: Confirm that your carrier is providing the required disclosures to now include all covered items and services as part of the self-service online tool. If not done already, it is recommended that fully insured employers have a written agreement with their carriers to provide the required disclosures. If there is a written agreement in place, the carrier (not the employer) will be held liable for any failure.
  • Self-insured/Level Funded: Confirm that your TPA/ASO is providing the required disclosures to now include all covered items and services as part of the self-service online tool. If not done already, employers should consider entering into a written agreement with their ASO/TPAs to provide the required disclosures. Note, however, that self-insured/level funded employers will be held liable for any failure, even if there is a contract agreement in place with their ASO or TPA.

Additional Resources

Disclaimer: The information provided is for informational purposes only and is not intended to constitute legal or tax advice. The information provided may not reflect the most current legal developments and may vary by jurisdiction. The content is for general informational purposes only and does not apply to any particular facts or circumstances. This communication does not in any way establish an attorney-client relationship, nor should any such relationship be implied, and the contents herein do not constitute legal or tax advice. If you require legal or tax advice, please consult with a licensed attorney or tax professional in the proper jurisdiction. The contributing authors of this content expressly disclaim all liability to any persons or entities with respect to any action or inaction taken based on the contents of this communication. © 2023 Sequoia Consulting Group. All Rights Reserved.  

Diane Cross — Diane is a Client Compliance Consultant for Sequoia, where she works with our clients to optimize and streamline benefits compliance. In her free time, Diane enjoys spending time with her family, live music, and cycling.