Sequoia
Sequoia

Life, Disability, and Leave Advisory Terms & Conditions

Last Updated: July 25, 2025 These Life, Disability, and Leave Advisory Terms & Conditions (these “LDL Advisory Terms”) are incorporated by reference into the Client Services Order Form (the “Order Form”) by and between Sequoia Benefits and Insurance Services, LLC, d/b/a Sequoia Group, a California limited liability company (“Sequoia“), and the Client identified in such Order Form. All capitalized terms used in these LDL Advisory Terms and not otherwise defined herein shall have the meanings ascribed to such terms as set forth in the Agreement. As used herein, the “Agreement” shall refer to the Order Form, these LDL Advisory Terms LDL and any other agreements identified in, incorporated into, or made a part of the Order Form. These LDL Advisory Terms set forth the additional terms and conditions under which Sequoia will provide to Client certain life, disability, and leave advisory services (the “Services”) and supplement the Services General Terms & Conditions. In case of conflict, the order of priority of governing terms is (i) the Order Form, (ii) these LDL Advisory Terms, and then (iii) the other agreements identified in the Order Form.
  1. Services. Sequoia shall provide the Services listed on the Order Form. Sequoia shall not provide life, disability, or leave administration services or advise on individual cases, such as whether a given case is a qualified leave.
  2. BAA. The parties acknowledge that any Confidential Information that is subject to any Business Associate Agreement (“BAA”) between the parties shall be governed by the BAA.
  3. Warranty. Client understands, acknowledges, and agrees that Client is solely responsible and liable for all obligations with respect to the applicable laws governing life, disability, or leave policies.
  4. Disclaimers. Client is solely responsible for all life, disability, and leave processing and Sequoia will not be liable for any penalties or other such related issues related to life, disability, or leave processing including any that may arise from Client’s use of any third party leave administration services.
  5. LDL Advisory Terms Updates. Client acknowledges and agrees that Sequoia may, in its sole discretion, modify or update these LDL Advisory Terms from time to time, and that Client should review these LDL Advisory Terms and any notices made available to Client periodically. When Sequoia materially changes these LDL Advisory Terms, Sequoia will (a) update the ‘Last Updated’ date at the top of this page and (b) notify Client’s Account Administrator via email or Sequoia People Platform notifications that material changes have been made to these LDL Advisory Terms. Any such changes will become effective no earlier than thirty (30) days after they are posted, except that changes addressing new Services, new functionality of existing Services, or changes made for legal reasons will be effective immediately. Client’s continued use of the Services after the date any such change becomes effective constitutes Client’s acceptance of these LDL Advisory Terms, as updated. If Client does not agree to any of these LDL Advisory Terms, including as updated from time to time, Client may not use or access the Services.