Administration Services

Sequoia Benefits provides a number of services to reduce the time spent on administration and improve the accuracy and effectiveness of the benefits programs.

All of Sequoia Benefits' Account Managers were Human Resources Professionals in their previous careers. Because they have held the roles of managing benefits and HR departments, they know the true needs and concerns of our clients. Not only are we responsive, we partner with our clients to make sure that we proactively address their needs. Our Account Management and Client Support teams are critical in helping our clients and their employees optimize the value of their benefits programs.

Some of our administration services include:

MyAdmin Online
Customized benefits binder and reference guide
Claims management and resolution
Administrative problem resolution
On-site support and workflow design
One stop new hire and termination resource library
Detailed analysis of utilization reports
Detailed quarterly, semi-annual and annual reviews
Tracking performance of non-financial metrics
Scheduled written evaluation of service providers
Customized employee surveys (web-based or paper)
Charting of clients' trends versus market trends
Reporting process that records all action items of concerned parties
Historical record of significant decisions, rationale and changes in plans

We are also dedicated to helping our clients stay compliant with the ever-changing health care legislation. We offer help with regulatory compliance in areas including:

Having an ERISA/Benefits Attorney on retainer to support our clients' needs
Seminar Series Program focusing on Human Resource topics (HIPAA, COBRA, ERISA, International Benefits, etc.)
Legislative newsletter and e-mail updates
Assistance with compliance on healthcare reform requirements
Monthly newsletters
Help with COBRA/HIPAA administration
Compliance and legislation seminars
Ongoing compliance material
Form 5500 preparation / Schedule A preparation